How Do You Know If Your Social Media Marketing Is Working?
Saturday, December 4th, 2010
- Image by Brajeshwar via Flickr
We all know (or have heard) that social media marketing is supposed to vault your business to the next level, but the question lingers, the next level of what, exactly? Many marketers spend enormous amounts of time and energy building a social media presence, collecting friends and followers, and honing their online personas to a razor’s edge in order to cut through all the noise that is Internet marketing and have their voice heard. But how do you know if you’re succeeding? What does success in this arena look like? Let’s take a look at what some of your success measurements should be!
Number of Followers vs Quality of The Tribe
It looks good and most certainly strokes the ego to have thousands of followers and friends. However, for marketing purposes, this is missing the point slightly. How many of these thousands are spam or auto-generated? How many will actually engage in any meaningful way with you or your site? The truth is, not so many. Like anything else in the online world, numbers are inflated and should be taken with a grain of salt. Seth Godin has said that all you may really need is about 1000 people, but that they should be the right 1000 people! Really, how many can you actively engage with at any given time!
Be Involved, Participate, and Listen!
Get involved with others. Listen to their conversations and offer your own solutions. Give value before asking for anything in return. Make an investment of time and effort where your social media marketing efforts are concerned. This is not something you can leave to an automated solution and expect anything resembling good results. People participate in social networks to get to know you, not the latest quote from Ralph Waldo Emerson! Leave the automated stuff to the spammers!
Have Goals For Your SMM
Have clearly defined goals for your social media marketing and give them a decent time frame to bear fruit. Whether your goal is to become a social maven in a particular market or become known in a more general way, it does take a bit of time. Trust and dependable networks of followers aren’t built overnight!













